Retail Shift Supervisor: Lead Team, Elevate Performance

Goodwill Southwest Florida; Punta Gorda (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off and holidays

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to support store operations at 3415 S Tamiami Trl, Punta Gorda, FL 33950. The role focuses on sales, customer service, merchandising, and mission-related goals while ensuring safe, compliant operations.

Responsibilities include supervising staff, maintaining displays, processing donations, and training team members to uphold Goodwill standards. Flexible hours, including evenings and weekends, are required.

Qualifications

• High school diploma is required or equivalent.
• Experience in retail sales is preferred (1 year).
• Ability to learn and operate POS/donation systems and office tech.

Responsibilities

• Support store management in daily operations.
• Help achieve sales, expense, and profit goals.
• Maintain safe, clean store environment and appearance.
• Lead, train, and supervise staff to meet performance standards.
• Prepare reports and assist with loss prevention.

Skills

Leadership

Customer service

POS systems

Team supervision

Problem solving

Education

High school diploma

Tools

POS software

Donation systems

Job description

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to support store operations at 3415 S Tamiami Trl, Punta Gorda, FL 33950. The role focuses on sales, customer service, merchandising, and mission-related goals while ensuring safe, compliant operations.

Responsibilities include supervising staff, maintaining displays, processing donations, and training team members to uphold Goodwill standards. Flexible hours, including evenings and weekends, are required.