Retail Shift Supervisor: Lead Ops, Service & Growth

Jobtailor; Beavercreek (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor in Beavercreek, OH is seeking a Store Supervisor to assist the General Manager and Assistant GM in leading store personnel and maintaining brand standards. You will supervise daily operations, manage opening/closing procedures, and ensure adherence to SOPs and state regulations.

You will coach staff, monitor inventory, resolve escalations, and uphold safety and service quality across the team while fostering professional relationships with partners.

Qualifications

• High School Diploma required.
• Prior management experience in retail or customer service preferred.
• Ability to handle cash and perform basic financial tasks.
• Strong interpersonal and professional conduct.

Responsibilities

• Assist the General Manager and Assistant General Manager with leadership and supervision of store personnel.
• Support achievement of key performance metrics.
• Ensure efficient daily operation of the retail store.
• Assume key-holding supervisor duties, including opening and closing procedures.
• Supervise staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state-specific regulations.
• Review, communicate, and enforce company SOPs.
• Provide coaching, training, and development focused on service standards and accountability.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations.
• Maintain professional relationships with business partners.
• Maintain confidentiality and compliance.
• Perform other tasks assigned by management.

Skills

Leadership

Customer service

Interpersonal skills

Compliance

SOP enforcement

Team supervision

Conflict resolution

Education

High School Diploma

Tools

Electronic Equipment Operation

Computers

Scanners

Printers

Telecommunication Devices

Job description

Jobtailor in Beavercreek, OH is seeking a Store Supervisor to assist the General Manager and Assistant GM in leading store personnel and maintaining brand standards. You will supervise daily operations, manage opening/closing procedures, and ensure adherence to SOPs and state regulations.

You will coach staff, monitor inventory, resolve escalations, and uphold safety and service quality across the team while fostering professional relationships with partners.