Retail Shift Supervisor — Flexible Schedules & Growth

MERS Goodwill; Nevada; On-site; USD 55,104,000 - 68,880,000; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical benefits for full-time

Dental and vision benefits

Voluntary Life and AD&D

403(B) Retirement

401(A) Retirement

PTO accrual up to 15 days

Employee store discount

Paid holidays

Flexible schedules

Career growth opportunities

Job summary

MERS Goodwill is hiring for an on-site, full-time supervisory role in Nevada. The position pays $19.50 per hour plus benefits and offers a monthly bonus opportunity up to $500.

The role requires no degree, but retail management experience is preferred, with emphasis on customer service, leadership, and inventory tasks. Responsibilities include supervising staff, coaching performance, ensuring payroll accuracy, and maintaining store operations while adhering to company policies.

Qualifications

• No degree required; HS diploma/GED preferred.
• 1 year of retail management or Goodwill retail/warehouse experience.
• Strong interpersonal and communication skills.
• Proven leadership with decision-making abilities.
• Comfort with registers, scheduling and inventory software.

Responsibilities

• Supervise, direct, and train staff; ensure core functions are performed.
• Provide superior customer service to retain donors and shoppers.
• Coach employees on performance; discipline up to termination as needed.
• Assign daily duties to meet operational tasks.
• Identify and promote high-performing employees for advancement.
• Protect company property and data; report theft or misuse.
• Read, follow, model, and enforce agency policies and values.
• Optimize staffing; arrange replacements; audit and approve payroll.
• Eliminate wasteful practices via process improvements.
• Maintain professional appearance per dress code.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Conflict resolution

Teamwork

Leadership

Decision-making

Motivation

Goal-setting

Problem-solving

Technology literacy

Education

High School Diploma/GED

Tools

POS systems

Inventory software

Scheduling software

Job description

MERS Goodwill is hiring for an on-site, full-time supervisory role in Nevada. The position pays $19.50 per hour plus benefits and offers a monthly bonus opportunity up to $500.

The role requires no degree, but retail management experience is preferred, with emphasis on customer service, leadership, and inventory tasks. Responsibilities include supervising staff, coaching performance, ensuring payroll accuracy, and maintaining store operations while adhering to company policies.