Retail Shift Supervisor — Customer Service Leader

CVS Health; Buda (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support store management and ensure excellent customer service. You will lead staff during gaps in management, oversee opening/closing, and drive operational execution with a focus on shopper satisfaction.

The role emphasizes supervision, effective communication, and maintaining merchandising standards while adhering to company policy. Full-time hours and a comprehensive benefits package are included.

Qualifications

• Deductive reasoning and analytical ability.
• Advanced communication and supervision skills.
• Flexible schedule including early mornings, overnights, weekends.

Responsibilities

• Lead store staff when no manager is on site and ensure store operations run smoothly.
• Complete opening and closing procedures and supervise daily tasks.
• Support CVS Store Management in driving store execution and customer service.
• Communicate effectively with management and crew to coordinate activities.
• Assist customers with questions and concerns and promote CVS customer service culture.
• Maintain merchandise presentation, price adjustments, stock shelves, and weekly promotions.
• Protect customer confidentiality and ensure a positive shopping experience.

Skills

Analytical skills

Communication skills

Supervisory skills

Flexible schedule

Computer skills

Education

High School diploma

Tools

POS systems

Job description

CVS Health is seeking a Shift Supervisor to support store management and ensure excellent customer service. You will lead staff during gaps in management, oversee opening/closing, and drive operational execution with a focus on shopper satisfaction.

The role emphasizes supervision, effective communication, and maintaining merchandising standards while adhering to company policy. Full-time hours and a comprehensive benefits package are included.