Retail Shift Manager

Mohegan Tribal Gaming Authority - Mohegan Sun; Mohegan (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Mohegan Sun is seeking a Retail Supervisor to ensure all retail shops are merchandised, stocked, and clean. The role includes overseeing hiring, training, scheduling, evaluating, and counseling retail staff to maintain high standards and guest service.

You will also manage daily deliveries, transfers, store appearance, and respond to customer requests to ensure an exceptional experience. The position requires a high school diploma, two years of supervisory experience, and working knowledge of

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Ensures retail shops are properly merchandised, stocked and clean at all times.

Skills

Supervisory experience

Strong communication

Organizational skills

Microsoft Office (Word/Excel/Outlook)

Education

High School Diploma or equivalent

Tools

Stratton Warren

Micros

NetVu

Ascent

EmpowerTime

Manager Self Service

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITEPosition Summary:This position is responsible for ensuring that the retail shops are properly merchandised, stocked and clean at all times.Primary Duties and Responsibilities: includes but not limited to:Ensures that the retail shops are properly merchandised, stocked and clean at all timesAssists with overseeing the hiring, training, scheduling, evaluation and counseling of the retail staffEnsures that company and departmental policies and procedures are adhered toSecondary Duties and Responsibilities:Maintains accurate records of daily deliveries and transfersMaintains the stores standards and appearanceCommunicates customer requestsMinimum Education and Qualifications:High School Diploma or equivalentTwo years of supervisory experience in a high volume retail operationCompetencies: Incumbent will master the following competencies while in this position:Strong written and verbal communication skillsStrong organizational and multi-tasking skillsBasic knowledge of Word, Excel and OutlookKnowledge of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employmentTraining Requirements:Knowledge of Mohegan Sun corporate and department policies and proceduresMust attend all appropriate Human Resources Supervisor Training classesKnowledge of Stratton Warren, Micros and NetVu systemsKnowledge of Ascent, EmpowerTime and Manager Self Service systemsPhysical Demands and Work Environment:Must be able to stand for extended periods of timeMust be able to lift up to 25 lbs.Must be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!.Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.