Retail Shift Leader — Uncapped Bonuses & Growth Path

EZCORP, Inc.; Lakewood (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Bonus potential

401(k) match

Paid time off

Store discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Colorado to lead sales and service in a fast-paced pawn environment. You will coach team members, process loans, and uphold store procedures while delivering outstanding customer experiences.

Competitive hourly pay with a clear path to higher roles, a structured training program, and generous benefits are part of the package. Join a career-focused team and grow with EZCORP.

Qualifications

• The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
• Able to pass a criminal background check and drug test

Responsibilities

• Processing loans and extensions
• Opening and closing store procedures
• Supervising and coaching store Team Members
• Provide outstanding customer service and build relationships, promote sales and pawn items
• Lead and influence team through hands-on coaching

Skills

Leadership

Customer service

Supervision

Negotiation

Time management

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Colorado to lead sales and service in a fast-paced pawn environment. You will coach team members, process loans, and uphold store procedures while delivering outstanding customer experiences.

Competitive hourly pay with a clear path to higher roles, a structured training program, and generous benefits are part of the package. Join a career-focused team and grow with EZCORP.