Retail Shift Leader: Lead, Grow & Advance Career

PLO DEL BAJÍO, S. DE R.L. DE C.V.; Wheat Ridge (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly uncapped bonus potential

Great working hours

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) for our EZPAWN stores in Wheat Ridge, CO. You will lead frontline teams, deliver excellent customer service, process loans, and help drive sales in a fast-paced pawn environment.

We offer a paid training program, clear career paths, and a comprehensive benefits package including health insurance, 401(k) with company match, generous time off, and holiday pay.

Qualifications

• Requires high school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of commonly pawned items is a plus.

Responsibilities

• Provide outstanding customer service and build relationships with customers while promoting sales and pawns.
• Lead and coach Team Members to achieve store goals.
• Process loans and extensions and negotiate terms.
• Open and close store procedures.
• Support store leadership in daily operations.

Skills

Customer service

Leadership

Coaching

Sales experience

Bilingual

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) for our EZPAWN stores in Wheat Ridge, CO. You will lead frontline teams, deliver excellent customer service, process loans, and help drive sales in a fast-paced pawn environment.

We offer a paid training program, clear career paths, and a comprehensive benefits package including health insurance, 401(k) with company match, generous time off, and holiday pay.