Career-Driven Retail Shift Leader | Lead & Grow Fast

EZCORP, Inc.; Georgetown (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off/Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) to guide daily store operations, lead a team, and drive customer service excellence in a fast-paced pawn environment.

The role offers a clear career path with training and opportunities for advancement, including bonus potential and competitive pay based on experience. You will process loans, manage pawn items, and coach Team Members to achieve store goals while maintaining high standards of service and compliance.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory/leadership experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide outstanding customer service and drive pawn sales.
• Process loans and extensions and manage item pawns.
• Lead and coach store team to meet performance goals.
• Ensure opening/closing procedures and store standards are followed.

Skills

Leadership

Customer service

Sales

Negotiation

Time management

Communication

Education

High school diploma or GED

Tools

Point of sale (POS) systems

Cash handling

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) to guide daily store operations, lead a team, and drive customer service excellence in a fast-paced pawn environment.

The role offers a clear career path with training and opportunities for advancement, including bonus potential and competitive pay based on experience. You will process loans, manage pawn items, and coach Team Members to achieve store goals while maintaining high standards of service and compliance.