Retail Shift Leader: Lead Pawn Team, Uncapped Bonuses

EZCORP, Inc.; De Soto (IA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance*

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly UNCAPPED Bonus Potential

Job summary

EZCORP, Inc. in the United States is hiring for a Retail Shift Leader (Key Holder) to guide daily operations in a fast-paced pawn environment. You will lead customer service, coordinate team activities, and drive sales while ensuring compliance and security.

This role offers paid training, clear career paths, and bonus potential along with competitive hourly pay. If you enjoy coaching others and building relationships with customers in the community, EZPAWN is the place to grow your career.

Qualifications

• Minimum 1 year of supervisory or lead role experience.
• Strong leadership and customer service skills.
• Willingness to pass background check and drug test.

Responsibilities

• Provide exceptional customer service and lead store team.
• Process loans and extensions and manage pawn items.
• Open and close store procedures; supervise staff.
• Coach and mentor team members to meet goals.

Skills

Leadership

Customer service

Negotiation

Communication skills

Team coaching

Education

High school diploma or GED

Job description

EZCORP, Inc. in the United States is hiring for a Retail Shift Leader (Key Holder) to guide daily operations in a fast-paced pawn environment. You will lead customer service, coordinate team activities, and drive sales while ensuring compliance and security.

This role offers paid training, clear career paths, and bonus potential along with competitive hourly pay. If you enjoy coaching others and building relationships with customers in the community, EZPAWN is the place to grow your career.