Retail Store Associate: Customer Service & Advancement

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

401K

Employee Discount

Teladoc Health

Advancement opportunities

Job summary

Goodwill Central Oklahoma is hiring a Store Associate to deliver friendly, helpful service while supporting store operations and the organization's mission.

You will perform duties from stocking and cashiering to assisting donors, ensuring merchandise is well presented and every customer receives excellent service. This role requires reliability, basic math, and the ability to work days, evenings or weekends in a climate-controlled retail environment.

Qualifications

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write the English language.

Responsibilities

• Provide excellent customer service to customers and donors.
• Properly distribute inventory from the back room to the correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Abide by the policies and procedures as set forth by Goodwill.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Perform other duties and projects as assigned.

Skills

Customer service

Communication

English language

Education

High school diploma or GED

Job description

Goodwill Central Oklahoma is hiring a Store Associate to deliver friendly, helpful service while supporting store operations and the organization's mission.

You will perform duties from stocking and cashiering to assisting donors, ensuring merchandise is well presented and every customer receives excellent service. This role requires reliability, basic math, and the ability to work days, evenings or weekends in a climate-controlled retail environment.