Retail Shift Leader: Lead Deals, Train Teams, Grow

EZCORP, Inc.; Amarillo (TX); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Monthly uncapped bonus potential

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) in Amarillo, TX. You will lead a fast-paced team, promote sales, and ensure excellent customer service in a pawn-focused retail setting.

The role offers paid training, potential for rapid pay increases, and a clear career path toward management. Benefits include health coverage, a 401(k) with company match, PTO, and holiday pay, with Bi-lingual abilities considered a plus.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/leadership experience.
• Criminal background check and drug test required.
• Valid driver’s license and auto insurance required.
• Bilingual skills are a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and pawn items.
• Assist in leading and coaching store team members.
• Perform opening and closing store procedures.
• Process loans and extensions; set terms with customers.
• Promote a positive, compliant, and high-performance store environment.

Skills

Leadership

Customer service

Negotiation

Time management

Communication skills

Bilingual

Team coaching

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) in Amarillo, TX. You will lead a fast-paced team, promote sales, and ensure excellent customer service in a pawn-focused retail setting.

The role offers paid training, potential for rapid pay increases, and a clear career path toward management. Benefits include health coverage, a 401(k) with company match, PTO, and holiday pay, with Bi-lingual abilities considered a plus.