Retail Shift Leader: Growth Path, Bonuses & Benefits

Ezcorp,-Inc.; Jacksonville (FL); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual Perfor­m­

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP in Jacksonville, FL, is seeking a Retail Shift Leader (Key Holder) to guide daily store operations, drive sales, and deliver excellent customer service in a fast-paced pawn environment.

The role offers a clear career path with structured training, opportunities for advancement, and competitive pay based on experience. Benefits include health coverage and bonus potential, reflecting EZCORP’s focus on Team Member growth.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, or manager experience.
• Bilingual is a plus.
• Ability to pass a background check and drug test.
• Knowledge of pawn items is a plus.

Responsibilities

• Processing loans and extensions.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.
• Promoting sales and deals for pawn items.
• Provide outstanding customer service and build relationships.

Skills

Leadership

Customer Service

Negotiation

Time Management

Communication

Interpersonal Skills

Bilingual

Education

High School Diploma or GED

Job description

EZCORP in Jacksonville, FL, is seeking a Retail Shift Leader (Key Holder) to guide daily store operations, drive sales, and deliver excellent customer service in a fast-paced pawn environment.

The role offers a clear career path with structured training, opportunities for advancement, and competitive pay based on experience. Benefits include health coverage and bonus potential, reflecting EZCORP’s focus on Team Member growth.