Retail Shift Leader: Lead, Coach, Bonus Potential

Ezcorp,-Inc.; Gainesville (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly uncapped bonus potential

Great Working Hours

401(k) with company match

Generous paid time off

Holiday pay

Store discount

No-cost TM-only medical insurance with

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) in Gainesville, FL. You will lead store operations, drive customer service, and coach a team in a fast-paced pawn environment. Competitive pay with bonus potential and strong career progression paths are provided.

Training and promotion opportunities aim to advance you into management roles with expanded responsibilities. The position emphasizes leadership, customer relations, and achievement of sales and service goals while ensuring store

Qualifications

• Engaging personality and strong leadership abilities.
• Solid negotiation and time-management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Provide outstanding customer service and lead store Team Members.
• Manage loans, extensions, and pawn transactions with customers.
• Open and close store procedures and supervise staff.
• Coach and develop team members to improve performance.

Skills

Leadership

Negotiation

Time management

Communication

Customer service

Bilingual

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) in Gainesville, FL. You will lead store operations, drive customer service, and coach a team in a fast-paced pawn environment. Competitive pay with bonus potential and strong career progression paths are provided.

Training and promotion opportunities aim to advance you into management roles with expanded responsibilities. The position emphasizes leadership, customer relations, and achievement of sales and service goals while ensuring store