Retail Shift Leader: Front End & Team Leadership

Wegmans Food Markets; Concord Township (NE); On-site; USD 30,000 - 32,000; Full time

Job summary

Wegmans Food Markets in Glen Mills, PA is seeking entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day. In this role, you will coordinate and troubleshoot daily activities of our customer service employees and participate in store management duties and projects.

You will lead and develop a team of customer service staff, ensure tools and resources for success, and work in a fast-paced environment across day and night shifts, often acting as a

Qualifications

• Customer service experience in food service, grocery, or retail
• Ability to multi-task and handle interruptions in a fast-paced environment
• Proficiency with computers and basic software

Responsibilities

• Independently manage store operations between daytime and nighttime hours, opening/closing the store
• Prioritize and delegate tasks to front-end operations to reduce customer wait times
• Lead and develop a team of customer service employees with training and feedback
• Provide outstanding customer service and model Wegmans values
• React quickly to operational challenges with store leadership
• Lead special projects to enhance company culture across the store

Skills

Customer service experience

Multi-tasking

Computer skills

Leadership experience

Adaptability

Job description

Wegmans Food Markets in Glen Mills, PA is seeking entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day. In this role, you will coordinate and troubleshoot daily activities of our customer service employees and participate in store management duties and projects.

You will lead and develop a team of customer service staff, ensure tools and resources for success, and work in a fast-paced environment across day and night shifts, often acting as a