Full-Time Front End Shift Lead

Wegmans; Glen Mills (Delaware County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off (PTO)

Overtime pay

Health care benefits

401(k) match

Scholarship program

LiveWell Employee & Family program

Job summary

Wegmans in Glen Mills, PA is seeking entry-level leaders to coordinate daily activities of our customer service teams and participate in store management duties. You will lead and develop a team, ensuring tools and resources for success, with a mix of daytime and nighttime hours including weekends.

You will work closely with front-end operations to optimize checkout flow, monitor traffic, and support a positive company culture. This role offers competitive wages and comprehensive benefits.

Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting.
• Proven ability to multitask and handle interruptions in a fast-paced environment.
• Computer skills.

Responsibilities

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis.
• Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
• Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
• Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
• Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Skills

Customer service

Multitasking

Computer skills

Team leadership

Adaptability

Job description

Wegmans in Glen Mills, PA is seeking entry-level leaders to coordinate daily activities of our customer service teams and participate in store management duties. You will lead and develop a team, ensuring tools and resources for success, with a mix of daytime and nighttime hours including weekends.

You will work closely with front-end operations to optimize checkout flow, monitor traffic, and support a positive company culture. This role offers competitive wages and comprehensive benefits.