Retail Shift Lead & MOD — Elevate Customer Experience

Hudson Group; Los Angeles (CA); On-site; USD 40,239 - 44,716; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Employee discounts

Training and career growth opportunities

Job summary

Hudson Group in Los Angeles is hiring a Retail Shift Manager I to oversee retail operations during assigned shifts. Responsibilities include supervising staff, ensuring compliance with operational standards, and delivering exceptional customer service. The ideal candidate will have at least 2 years of retail experience and some supervisory background. Benefits include health insurance, paid time off, employee discounts, and opportunities for career growth.

Qualifications

• Minimum 2 years of retail or customer service experience required.
• At least 6 months of supervisory experience in retail is preferred.
• Ability to maintain operational standards.

Responsibilities

• Supervise retail associates during shifts and ensure compliance with operational standards.
• Deliver exceptional customer service and resolve customer concerns.
• Train associates on brand standards and operational procedures.

Skills

Leadership and team supervision

Customer service

Problem-solving

Communication

Retail management software proficiency

Visual merchandising knowledge

Cash handling

Education

Bachelor's degree preferred

Tools

POS systems

Job description

Hudson Group in Los Angeles is hiring a Retail Shift Manager I to oversee retail operations during assigned shifts. Responsibilities include supervising staff, ensuring compliance with operational standards, and delivering exceptional customer service. The ideal candidate will have at least 2 years of retail experience and some supervisory background. Benefits include health insurance, paid time off, employee discounts, and opportunities for career growth.