Retail Shift Leader: Elevate Service & Store Ops

Goodwill of Central Iowa; Norwalk (IA); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

$15.50 per hour base pay

Full benefits package

Eligibility for monthly bonuses

Job summary

A community-focused nonprofit organization is seeking a Full-Time Shift Leader to manage operations and train retail employees. The ideal candidate will possess strong communication and problem-solving skills, with a minimum of 2 years of relevant experience. Responsibilities include coaching team members, ensuring customer satisfaction, and maintaining store standards. The position offers a base pay of $15.50 per hour with additional incentives based on performance. Titleholders should adapt to changing schedules, working evenings and weekends when necessary.

Qualifications

• Must pass criminal background check.
• Ability to lift or carry up to 40 pounds.
• Flexible schedule required for business needs.

Responsibilities

• Train and coach store employees.
• Assist in opening and closing the store.
• Provide excellent customer service.

Skills

Effective communication skills

Problem-solving abilities

Organizational skills

Interpersonal skills

Basic math

Microsoft Office Suite knowledge

Education

High school diploma or equivalent

Job description

A community-focused nonprofit organization is seeking a Full-Time Shift Leader to manage operations and train retail employees. The ideal candidate will possess strong communication and problem-solving skills, with a minimum of 2 years of relevant experience. Responsibilities include coaching team members, ensuring customer satisfaction, and maintaining store standards. The position offers a base pay of $15.50 per hour with additional incentives based on performance. Titleholders should adapt to changing schedules, working evenings and weekends when necessary.