Retail Shift Leader: Customer Experience & Store Ops

Hudson Group; Greenville (SC); On-site; USD 45,000 - 55,000; Full time

Job summary

Hudson Group is seeking a Retail Shift Manager to oversee retail operations in Greenville, South Carolina. You'll lead a team of associates, ensure the store meets high standards, and create an outstanding shopping experience for customers.

This role requires at least 2 years of retail experience, including 6 months in a supervisory capacity. Strong leadership and communication skills are essential, alongside proficiency in POS systems and inventory management.

The position offers a dynamic work environment and requires flexibility in scheduling.

Qualifications

• 2+ years in retail/customer service experience.
• 6+ months in a supervisory or lead role.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Execute opening, daily, and closing procedures.
• Lead and support retail associates during shifts.
• Keep the store clean, organized, and visually appealing.
• Monitor equipment and report maintenance needs.
• Assign daily tasks for smooth operations.
• Act as Manager on Duty during shifts.
• Operate POS systems and process transactions.
• Monitor inventory and assist with receiving merchandise.
• Support visual merchandising standards.
• Deliver outstanding customer service.
• Train associates on brand standards and procedures.
• Ensure compliance with safety and health standards.

Skills

POS systems

Cash handling

Inventory management

Visual merchandising

Leadership

Communication

Problem-solving

Attention to detail

Education

Bachelor’s degree preferred

Job description

Hudson Group is seeking a Retail Shift Manager to oversee retail operations in Greenville, South Carolina. You'll lead a team of associates, ensure the store meets high standards, and create an outstanding shopping experience for customers.

This role requires at least 2 years of retail experience, including 6 months in a supervisory capacity. Strong leadership and communication skills are essential, alongside proficiency in POS systems and inventory management.

The position offers a dynamic work environment and requires flexibility in scheduling.