Retail Shift Lead - Lead Ops & Customer Service

Love's Travel Stops & Country Stores Inc.; Ontario (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores is seeking a Retail Shift Lead to help manage daily operations, lead the team, and deliver outstanding customer service. You will help maintain a clean, safe, and welcoming facility while guiding staff through shift tasks and cash handling.

The role emphasizes leadership development from within, with opportunities to train and supervise team members, ensure inventory accuracy, and uphold safety standards across the store.

Qualifications

• 1+ year of experience in retail management and/or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• Excellent communication and interpersonal skills with a customer satisfaction focus.

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Communication

Interpersonal skills

Customer service

Leadership

Tools

Microsoft Office

Point-of-sale systems

Job description

Love's Travel Stops & Country Stores is seeking a Retail Shift Lead to help manage daily operations, lead the team, and deliver outstanding customer service. You will help maintain a clean, safe, and welcoming facility while guiding staff through shift tasks and cash handling.

The role emphasizes leadership development from within, with opportunities to train and supervise team members, ensure inventory accuracy, and uphold safety standards across the store.