Retail Shift Lead: Elevate Customer Experience & Operations

Love's Travel Stops & Country Stores Inc.; Forest City (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) match

Health insurance

Career development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. seeks a Retail Shift Lead to help operate daily store functions, maintain a safe, clean, and welcoming environment, and drive excellent customer service.

You will guide the team, support management, and ensure cash handling and task completion are executed accurately. The role requires 1+ year in retail management or supervision, POS system experience, and a track record of developing staff.

Qualifications

• 1+ year of experience in retail management and/or team leadership
• 1+ year of proficiency with point-of-sale systems and cash register operations
• 1+ year of training and/or developing teams

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Job description

Love's Travel Stops & Country Stores Inc. seeks a Retail Shift Lead to help operate daily store functions, maintain a safe, clean, and welcoming environment, and drive excellent customer service.

You will guide the team, support management, and ensure cash handling and task completion are executed accurately. The role requires 1+ year in retail management or supervision, POS system experience, and a track record of developing staff.