Retail Shift Lead - Drive Operations & Customer Experience

Love's Travel Stops & Country Stores Inc.; Michigan City (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match

Health insurance

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Job summary

Love’s Travel Stops & Country Stores Inc. is seeking a Retail Shift Lead to help run daily operations, oversee a safe, clean store, and deliver great customer service. You’ll train team members, manage cash and inventory, and support management in task execution across shifts.

This position offers opportunities for growth within a family-owned retailer with a strong focus on customer satisfaction and safety. love’s promotes from within and values dependable team members.

Qualifications

• 1+ year of experience in retail management and/or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team leadership

Tools

Microsoft Office

Job description

Love’s Travel Stops & Country Stores Inc. is seeking a Retail Shift Lead to help run daily operations, oversee a safe, clean store, and deliver great customer service. You’ll train team members, manage cash and inventory, and support management in task execution across shifts.

This position offers opportunities for growth within a family-owned retailer with a strong focus on customer satisfaction and safety. love’s promotes from within and values dependable team members.