Retail Shift Lead - Guest Experience Champion

Casa de Fruta; Hollister (CA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discount

Zusammenfassung

Casa de Fruta is seeking a Retail Shift Supervisor to lead daily operations at a California retail location. You will supervise staff, ensure outstanding guest service, manage schedule adherence, and maintain safety and standards across the store.

Strong leadership and cash handling experience are essential. The role requires flexibility for evenings, weekends, and peak periods, with opportunities for growth within our family‑oriented operation.

Qualifikationen

• High school diploma or equivalent required.
• Minimum of two years of retail supervisory or management experience required.
• Demonstrated experience leading, coaching, and developing employees.
• Strong customer service and conflict resolution skills.
• Experience handling cash, balancing registers, and maintaining operational controls.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficiency with point-of-sale systems and basic computer applications.

Aufgaben

• Supervise operations of an assigned retail business during your scheduled shifts.
• Lead, coach, motivate, and develop team members to deliver exceptional guest service.
• Promote a positive, respectful, and accountable work environment.
• Ensure compliance with company policies, operational procedures, and safety standards.
• Assist with scheduling, staffing, and daily labor management as needed.
• Monitor employee performance and provide coaching, training, and corrective action when appropriate.
• Oversee opening, closing, cash handling, and point-of-sale procedures.
• Assist with ordering, receiving, stocking, and merchandising inventory.
• Ensure retail displays remain attractive, organized, and fully stocked.
• Resolve customer concerns professionally and efficiently when necessary.
• Maintain cleanliness and organization throughout the business.
• Perform other duties as assigned.

Kenntnisse

Leadership

Customer service

Conflict resolution

Organizational skills

Problem-solving

Communication

Ausbildung

High school diploma or equivalent

Tools

Point-of-sale systems

Basic computer applications

Jobbeschreibung

Casa de Fruta is seeking a Retail Shift Supervisor to lead daily operations at a California retail location. You will supervise staff, ensure outstanding guest service, manage schedule adherence, and maintain safety and standards across the store.

Strong leadership and cash handling experience are essential. The role requires flexibility for evenings, weekends, and peak periods, with opportunities for growth within our family‑oriented operation.