Retail Shift Lead: Team Builder & Customer Champion

Juniors Express Grill; California; On-site; USD 25,000 - 36,000; Full time

Job summary

Juniors Express Grill in California is seeking a Shift Lead to oversee and coordinate the activities of the retail sales team. You will supervise the team, adjust daily schedules for shift personnel, and train and evaluate employees to ensure smooth operations.

Responsibilities include tracking monthly results for forecasting, managing customer complaints, and upholding service standards in a fast-paced environment. Strong leadership and communication skills are essential.

Qualifications

• Must have previous experience in retail or customer service.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

Responsibilities

• Supervise team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Resolve escalated customer complaints

Skills

Leadership

Communication

Retail experience

Job description

Juniors Express Grill in California is seeking a Shift Lead to oversee and coordinate the activities of the retail sales team. You will supervise the team, adjust daily schedules for shift personnel, and train and evaluate employees to ensure smooth operations.

Responsibilities include tracking monthly results for forecasting, managing customer complaints, and upholding service standards in a fast-paced environment. Strong leadership and communication skills are essential.