Retail Shift Lead: Customer Service & Store Ops

CVS Health; Apache Junction (AZ); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health in Apache Junction, AZ is seeking a part-time Shift Supervisor to support store management, drive store execution and foster outstanding customer service. You will lead staff when managers are away and ensure opening and closing procedures are completed smoothly.

The role emphasizes supervising crew, handling customer inquiries, maintaining product presentation, and upholding confidentiality. Flexible scheduling includes early mornings, overnights and weekends, with a wage range of

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including early mornings, overnight, and weekends.

Responsibilities

• Work with store management and crews to drive store execution.
• Supervise the store crew: assign, direct and follow up on activities.
• Communicate information effectively with management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture: greet, offer help, and thank customers.
• Maintain customer confidentiality.
• Price merchandise and stock shelves; manage displays and inventory.
• Reset departments following planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Apache Junction, AZ is seeking a part-time Shift Supervisor to support store management, drive store execution and foster outstanding customer service. You will lead staff when managers are away and ensure opening and closing procedures are completed smoothly.

The role emphasizes supervising crew, handling customer inquiries, maintaining product presentation, and upholding confidentiality. Flexible scheduling includes early mornings, overnights and weekends, with a wage range of