Retail Shift Lead

LV Petroleum LLC; Williston (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & V)

Job summary

LV Petroleum LLC is seeking a Shift Lead to supervise staff and ensure smooth store operations during shifts. You will train team members, manage inventory, process cash transactions, and uphold safety standards.

Candidates should have 1–2 years in retail or customer service with supervisory experience, strong leadership, and excellent communication skills. Flexible hours including evenings, weekends, and holidays are expected.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of retail or customer service experience, with supervisory experience preferred.
• Strong leadership and team management skills are essential.
• Excellent communication and interpersonal abilities are required.
• Familiarity with cash handling and POS systems is expected.
• Willingness to work flexible hours, including evenings, weekends and holidays.

Responsibilities

• Oversee daily operations during the shift, ensuring staff are on task and performing well.
• Supervise staff, train team members, and support new employees.
• Maintain a high standard of customer service and handle inquiries promptly.
• Monitor inventory levels and assist in stock ordering and checks.
• Manage cash registers and financial transactions with accuracy.
• Enforce health and safety protocols for a safe environment.
• Report operational issues and staff performance to management.

Skills

Leadership

Team management

Customer service

Communication

Cash handling

Flexibility

Education

High school diploma

Tools

POS systems

Job description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

Key Responsibilities:

• Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well
• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment
• Reporting: Communicate effectively with management about any operational issues and staff performance

Requirements

• High school diploma or equivalent is required
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred
• Strong leadership capabilities with effective team management skills
• Excellent communication and interpersonal skills
• Ability to resolve customer complaints and provide effective solutions
• Familiarity with cash handling and point-of-sale systems
• Willingness to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand for extended periods and lift items weighing up to 50 pounds
• Capable of performing physical tasks such as stocking shelves and moving merchandise

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)