Retail Shift Lead

LV Petroleum LLC; Shepherd (TX); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan

Retirement Plan

Paid Time Off

Job summary

LV Petroleum LLC is seeking a dependable Shift Lead for our Shepherd, TX travel center location. You will supervise staff, deliver excellent customer service, and uphold store standards during assigned shifts.

Responsibilities include training team members, managing inventory, processing cash transactions, and promoting a safe, efficient work environment. Experience in retail and strong leadership are essential.

Qualifications

• High school diploma or equivalent.
• 1-2 years in retail or customer service; supervisory preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Experience with cash handling and POS systems.
• Ability to work flexible hours including evenings, weekends, holidays.
• Physical ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Supervise daily operations during the shift and ensure staff performance.
• Provide exceptional customer service and address inquiries promptly.
• Train, mentor, and support new employees.
• Monitor inventory levels and assist in ordering and stocking.
• Manage cash registers and process transactions with accuracy.
• Enforce health and safety protocols; ensure a safe shopping environment.
• Communicate operational issues and staff performance to management.

Skills

Leadership

Customer service

Communication

Cash handling

Inventory management

Training/mentoring

Education

High School Diploma

Tools

POS systems

Job description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

WALK-IN INTERVIEWS: Held weekdays from 11am - 4pm, inside our travel center (at the Sbarro) located at 10100 US 59, Shepherd, TX.

Key Responsibilities:

• Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well
• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment
• Reporting: Communicate effectively with management about any operational issues and staff performance

Requirements

• High school diploma or equivalent is required
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred
• Strong leadership capabilities with effective team management skills
• Excellent communication and interpersonal skills
• Ability to resolve customer complaints and provide effective solutions
• Familiarity with cash handling and point-of-sale systems
• Willingness to work flexible hours, including evenings, weekends, and holidays

Physical Requirements:

• Ability to stand for extended periods and lift items weighing up to 50 pounds
• Capable of performing physical tasks such as stocking shelves and moving merchandise

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)