Retail Shift Lead

LV Petroleum LLC; Holstein (IA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & PH

Weekly Pay

Job summary

LV Petroleum LLC in Holstein, IA is seeking a Shift Lead to oversee daily store operations during assigned shifts. You will supervise staff, assist customers, manage inventory, process cash transactions, and uphold safety and service standards to ensure smooth operations.

This role requires strong leadership, clear communication, and the ability to train team members while building a positive work environment.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of retail or customer service experience, supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Experience with cash handling and POS systems preferred.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Supervise daily operations during shifts and ensure staff performance.
• Provide exceptional customer service and address inquiries promptly.
• Train, mentor and support new employees within the team.
• Monitor and manage inventory; assist with ordering and stocking.

Skills

Leadership

Customer Service

Staff Training

Inventory Management

Cash Handling

Safety Compliance

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

WALK-IN INTERVIEWS: Held from 11am - 4pm inside our travel center located at 2010 INDORF AVE, HOLSTEIN, IA!

Key Responsibilities

• Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well
• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment
• Reporting: Communicate effectively with management about any operational issues and staff performance

Requirements

• High school diploma or equivalent is required
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred
• Strong leadership capabilities with effective team management skills
• Excellent communication and interpersonal skills
• Ability to resolve customer complaints and provide effective solutionsFamiliarity with cash handling and point-of-sale systems
• Willingness to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand for extended periods and lift items weighing up to 50 pounds
• Capable of performing physical tasks such as stocking shelves and moving merchandise

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Weekly Pay