Retail Service Specialist — Growth, 401k & PTO

O'Reilly Auto Parts; Dodgeville (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

401(k) plan with employer contribution

Medical, Dental, Vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. This role will also take on shift management in the absence of the Store Manager. Bilingual candidates are encouraged to apply.

The position emphasizes leadership, customer engagement, and adherence to company procedures for all transactions, transfers, returns, and stock.

Qualifications

• Strong communication skills are required.
• Ability to obtain RSS Certification is required.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom and ensure policy adherence.
• Handle store opening/closing duties, including day end procedures and deposits.

Skills

Strong communication skills

RSS Certification

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. This role will also take on shift management in the absence of the Store Manager. Bilingual candidates are encouraged to apply.

The position emphasizes leadership, customer engagement, and adherence to company procedures for all transactions, transfers, returns, and stock.