Retail Service Lead | Customer Experience & Brand Standards

EVERYTHING BUT WATER; Boca Raton (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Job summary

The Key Holder at Everything But Water, The Boca Raton store, will partner with store management to deliver exceptional customer service and uphold brand standards. You will support coverage, mentor Associates, and help meet sales goals in a fashion-forward environment.

Qualifications include 2–4 years in retail, 1 year in supervision, and availability nights/weekends/holidays. Fluency in English and strong interpersonal skills are required.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability including nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Retail sales

Supervisory experience

Customer service

English fluency

Job description

The Key Holder at Everything But Water, The Boca Raton store, will partner with store management to deliver exceptional customer service and uphold brand standards. You will support coverage, mentor Associates, and help meet sales goals in a fashion-forward environment.

Qualifications include 2–4 years in retail, 1 year in supervision, and availability nights/weekends/holidays. Fluency in English and strong interpersonal skills are required.