Retail Selling Pro - Customer-First, Goal-Oriented

Macy's, Inc.; Bay Shore (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives and performance bonuses

401(k) match and PTO holidays

Job summary

Macy’s is hiring a Retail Selling Colleague to blend friendly hospitality with effective selling on the sales floor. You’ll understand customer needs, offer personalized recommendations, and connect shoppers with the right products while keeping the space inviting.

This full-time, on-site role emphasizes teamwork, product knowledge, and meeting sales goals. You’ll help with merchandising, maintain clean fitting rooms, and participate in loyalty programs to inspire repeat visits.

Qualifications

• Must be able to understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.

Responsibilities

• Assist customers on the sales floor, offering personalized recommendations and connecting them with the right products and services.
• Maintain a clean, organized selling space; recover floors and fitting rooms and update signs/pricing as needed.
• Promote Macy’s Loyalty program benefits and ensure a smooth checkout experience.
• Support strong teamwork and help achieve daily sales goals through engaged customer interactions.

Skills

Customer service

Communication

Sales orientation

Teamwork

Product knowledge

Hospitality

Tools

POS system

Job description

Macy’s is hiring a Retail Selling Colleague to blend friendly hospitality with effective selling on the sales floor. You’ll understand customer needs, offer personalized recommendations, and connect shoppers with the right products while keeping the space inviting.

This full-time, on-site role emphasizes teamwork, product knowledge, and meeting sales goals. You’ll help with merchandising, maintain clean fitting rooms, and participate in loyalty programs to inspire repeat visits.