Retail Selling Manager: Lead Teams, Elevate Guest Experience

Ashley Furniture Industries; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture Industries in Alpharetta, GA is seeking a Selling Manager to lead showroom sales teams and drive guest experience. You will supervise departments, review performance metrics, coach staff, and coordinate with the Sales and Visual Presentation managers to ensure compelling product displays.

You will hire, train, and evaluate staff, manage budgets, and report results while maintaining Ashley's standards of service, quality, and value.

Qualifications

• High School Diploma required.
• 2+ years working in the retail industry.
• 4+ years supervising in a retail industry.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team building skills.

Responsibilities

• Managing all departments in the showroom as directed by the Sales Manager.
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
• Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
• Working with the Visual Presentation Manager regarding product placement Reporting changes in policy and other information to staff members.
• Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
• Coaching members of the staff to build individual and team success in a professional manner.
• Learning about budgeted administrative costs including wages and supplies.
• Gaining an understanding of the performance of employees and assisting them as applicable.
• Ensuring complete and adequate documentation of procedures and tasks completed.
• Completing various report functions in a timely manner.
• Assisting with hiring, training, and coaching the sales team.
• Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff.
• Providing timely and effective communications.
• Attending monthly staff meetings.
• Other duties as assigned, essential or otherwise.

Skills

Retail experience

Supervisory experience

MS Office

In-house software

Guest handling

Interviewing staff

Flexible hours

Travel

Communication skills

Team building

Education

High School Diploma

Job description

Ashley Furniture Industries in Alpharetta, GA is seeking a Selling Manager to lead showroom sales teams and drive guest experience. You will supervise departments, review performance metrics, coach staff, and coordinate with the Sales and Visual Presentation managers to ensure compelling product displays.

You will hire, train, and evaluate staff, manage budgets, and report results while maintaining Ashley's standards of service, quality, and value.