Retail Selling Colleague: Elevate Customer Experience & Sales

Macy's; Monterey (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s in Monterey, CA is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

You stay focused on selling goals by engaging customers, building trust, and delivering memorable service through friendly interaction and product knowledge.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meeting daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities
• You can work on your own but are great with team dynamics
• You can handle electronic devices with no problem

Responsibilities

• Understanding customer needs and offering personalized recommendations and connecting them with the right products and services
• Drive performance through customer engagement and smart selling behaviors
• Maintain a clean, organized, and inviting shopping space
• Finish Strong by sharing loyalty program benefits and thanking customers
• Support teamwork and collaboration to deliver excellent service
• Meet sales goals and contribute to store results

Job description

Macy’s in Monterey, CA is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

You stay focused on selling goals by engaging customers, building trust, and delivering memorable service through friendly interaction and product knowledge.