Retail Security & Safety Specialist: CCTV & De-Escalation

Lowe's Companies, Inc.; Cheyenne (WY); On-site; USD 42,000 - 56,000; Full time

Job summary

Lowe’s is hiring for a security role focused on maintaining a Safe environment across the assigned supply chain location. You will patrol, audit, and respond to incidents, while enforcing Lowe’s policies and collaborating with leadership.

Ideal candidates have a high school diploma or GED and 1 year of security-related experience, plus valid driver’s and security licenses. This full-time position emphasizes de-escalation, safety reporting, and liaison with local law enforcement.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• 1 Year Retail, security, first-responder, or military experience (or related field).
• 1 Year Big-box retail, security, or military experience.
• Driver’s License.
• Security License.
• 1 Year Experience with detailed incident report-writing.
• 1 Year Experience conducting quality reviews/audits.
• 1 Year Experience in using physical security systems (CCTV, EAS, etc.).
• First-Aid Certification.
• De-Escalation/Crisis Intervention.

Responsibilities

• Provide a visible and proactive physical security and safety presence throughout the assigned supply chain location.
• Validate physical security of the building per policy, including gates, doors, access control, perimeter.
• Engage with over-the-road and fleet drivers, inbound/outbound, per CTPAT requirements.
• Perform regular safety and physical security audits using handheld devices.
• Conduct patrols of interior and exterior premises for security concerns, on foot or in a company vehicle.
• De-escalate situations involving associates, visitors, and contractors with professional techniques.
• Respond promptly to incidents, accidents, and emergencies such as medical events or fire alarms.
• Collaborate with Supply Chain leadership to enforce policies and procedures.
• Report suspicious behavior, safety hazards, or breaches to leadership.
• Use case management system to complete detailed incident reports.
• Utilize CCTV to monitor security and detect unauthorized activities.
• Attend monthly Safety Team meetings for updates and changes.
• Maintain required certifications and licenses as required by Lowe’s.
• Participate in court hearings when applicable and update case files with law enforcement.

Education

Associate degree Criminal Justice, Safety, or related security field

Job description

Lowe’s is hiring for a security role focused on maintaining a Safe environment across the assigned supply chain location. You will patrol, audit, and respond to incidents, while enforcing Lowe’s policies and collaborating with leadership.

Ideal candidates have a high school diploma or GED and 1 year of security-related experience, plus valid driver’s and security licenses. This full-time position emphasizes de-escalation, safety reporting, and liaison with local law enforcement.