Retail Security Operations Lead

Paycom - ATS; San Jose (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k)

Job summary

Security Industry Specialists, Inc. seeks a Retail Security Supervisor to oversee security operations across assigned areas, ensuring post-order compliance and timely response to incidents.

You will train and coach a team of Security Specialists while coordinating with the client’s management. You must have five years+ in security leadership, state certification, and strong skills in communication and organizational tasks.

Qualifications

• Bachelor’s Degree in Criminal Justice, Political Science, Emergency Management, or related discipline (or equivalent experience).
• Minimum of five years in safety and security management or supervision, law enforcement or military, or security control room supervision experience.
• Must complete and maintain state guard certification and any client-required certifications; costs borne by employee unless noted.
• Strong time management, communication, technical writing, presentation development, facilitation, and organizational skills.

Responsibilities

• Liaise with client leadership to ensure proper execution of security programs and projects.
• Oversee a team of Retail Security Specialists, ensuring compliance with post orders and coaching as needed.
• Manage and coordinate security operations and programs in the assigned area.
• Respond promptly to emergencies, issues, deficiencies, and client requests; investigate and write incident reports as directed.
• Maintain accurate records including timekeeping and daily activity logs.

Skills

Time management

Communication

Technical writing

Presentation development

Facilitation

Organizational skills

Customer service

Teamwork

Education

Bachelor's degree in Criminal Justice, Political Science, Emergency Management or related discipline

Tools

None

Job description

Security Industry Specialists, Inc. seeks a Retail Security Supervisor to oversee security operations across assigned areas, ensuring post-order compliance and timely response to incidents.

You will train and coach a team of Security Specialists while coordinating with the client’s management. You must have five years+ in security leadership, state certification, and strong skills in communication and organizational tasks.