Retail Security Supervisor

Paycom - ATS; San Jose (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k)

Job summary

Security Industry Specialists, Inc. seeks a Retail Security Supervisor to oversee security operations across assigned areas, ensuring post-order compliance and timely response to incidents.

You will train and coach a team of Security Specialists while coordinating with the client’s management. You must have five years+ in security leadership, state certification, and strong skills in communication and organizational tasks.

Qualifications

• Bachelor’s Degree in Criminal Justice, Political Science, Emergency Management, or related discipline (or equivalent experience).
• Minimum of five years in safety and security management or supervision, law enforcement or military, or security control room supervision experience.
• Must complete and maintain state guard certification and any client-required certifications; costs borne by employee unless noted.
• Strong time management, communication, technical writing, presentation development, facilitation, and organizational skills.

Responsibilities

• Liaise with client leadership to ensure proper execution of security programs and projects.
• Oversee a team of Retail Security Specialists, ensuring compliance with post orders and coaching as needed.
• Manage and coordinate security operations and programs in the assigned area.
• Respond promptly to emergencies, issues, deficiencies, and client requests; investigate and write incident reports as directed.
• Maintain accurate records including timekeeping and daily activity logs.

Skills

Time management

Communication

Technical writing

Presentation development

Facilitation

Organizational skills

Customer service

Teamwork

Education

Bachelor's degree in Criminal Justice, Political Science, Emergency Management or related discipline

Tools

None

Job description

About the role:The Retail Security Supervisor manages operations and functions in assigned areas, including post reviews, emergency response, client liaison, post order compliance reviews, badging, access control, and special projects as assigned. The Retail Security Supervisor performs all duties in accordance with client policies and procedures and all state and federal regulations. This position reports directly to the Retail Operations Manager.In this role, your responsibilities will be:• Liaison with client's corporate management in order to ensure proper utilization and execution of security programs and projects• Oversee a team of Retail Security Specialists, assuring compliance with post orders, providing training and coaching as needed• Manage and coordinate all security operations and programs in assigned area• Respond in a timely manner to emergent events, issues, deficiencies and client requests• Initiate investigations and write incident reports as directed• Maintain up-to-date and accurate records, including timekeeping and daily activity reports• Perform other related duties as requiredAs a candidate you must have:• Bachelor’s Degree in Criminal Justice, Political Science, Emergency Management, or other related discipline or equivalent experience• Minimum of five years in safety and security management or supervision, law enforcement or military, or security control room supervision experience• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted• Effective time management, communication, technical writing, presentation development, facilitation, and organizational skills• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service• Have flexibility to work any shifts on any day of the week (Mon-Sun) ]We offer:• $70304.00 - $75,000.00 / Salary per year• Health, Dental, Vision, and 401k for eligible employees• Paid Time Off including Sick/Safe Time• A dynamic and challenging work environment with opportunity for growthSecurity Industry Specialists, Inc. is an Equal Opportunity EmployerAdditional Information: Private Patrol Operator #PPO 13936Private Investigator #PI 28063