Retail Security Officer: Unarmed Patrol & Customer Service

Allied Universal; New York (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer for a retail store in New York, NY. You will monitor and patrol the store, assist customers, and deter theft while maintaining a professional presence on site.

This full-time, unarmed role requires a high school diploma; licensing is preferred. You will work a daytime schedule and contribute to a safe shopping environment with the support of Allied Universal’s tools and training.

Qualifications

• Loss prevention experience preferred.
• A state, county, or city-issued security license preferred.
• A guard card or license preferred.
• Customer service experience preferred.
• Access control and/or badge experience preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check will be conducted as a condition of employment.
• Criminal histories considered in accordance with laws.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to customers, team members, and visitors by following site-specific procedures and emergency response activities at a retail grocery location.
• Respond to incidents, customer concerns, and critical situations calmly and professionally, escalating as needed.
• Conduct regular and random patrols throughout the store and surrounding areas to identify and report security concerns.
• Monitor access points and observe activity to deter theft and unauthorized access.
• Document incidents and communicate information to site leadership and Allied Universal management.

Skills

Customer service

Communication

Observation and reporting

Education

High school diploma or equivalent

Tools

Security license

Job description

Allied Universal is seeking a Security Officer for a retail store in New York, NY. You will monitor and patrol the store, assist customers, and deter theft while maintaining a professional presence on site.

This full-time, unarmed role requires a high school diploma; licensing is preferred. You will work a daytime schedule and contribute to a safe shopping environment with the support of Allied Universal’s tools and training.