Unarmed Security Officer: Retail Patrol & Customer Service

Allied Universal; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal in New York, NY is seeking a Security Officer Unarmed Patrol Customer Service Badge Operations to safeguard clients across Retail/Malls and more. As an unarmed Patrol Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence, support access control, and provide outstanding customer service.

The role is full-time, with a pay rate of $19.48 per hour and a daytime schedule including Tue–Sat evenings.

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• A state, county, or city-issued security-related license is preferred.
• Guard card or license preferred.
• Must be at least 18 years old for unarmed roles (21+ for armed).
• Background check and drug screen required by law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures and site policies.
• Respond to incidents and concerns calmly and professionally.
• Conduct regular unarmed patrols throughout the retail location.
• Monitor access points and deter unauthorized access.
• Document observations and incidents per site procedures.

Skills

Customer service

Access control

License preferred

Background check

Education

High school diploma or equivalent

Job description

Allied Universal in New York, NY is seeking a Security Officer Unarmed Patrol Customer Service Badge Operations to safeguard clients across Retail/Malls and more. As an unarmed Patrol Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence, support access control, and provide outstanding customer service.

The role is full-time, with a pay rate of $19.48 per hour and a daytime schedule including Tue–Sat evenings.