Retail Security Officer – 2nd Shift (Full-Time)

Andy Frain Services; Richmond (VA); On-site; USD 39,567,000 - 53,514,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-term Disability Insurance

401(k) Plan

Paid Time Off

Employee Discounts

Employee Assistance Program

Work–Life Balance

Job summary

Andy Frain Services is seeking a Retail Security Guard for the Short Pump Town Center in Richmond, VA. This full-time role, on the 2nd shift, focuses on patrols, access control, and incident reporting to maintain a safe retail environment.

Ideal candidates possess strong customer service, alertness, and communication skills, with a valid State Guard license and ability to write clear reports. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• Customer service and communication skills essential.
• Ability to stay alert and respond calmly in emergencies.
• Reliable, punctual, and able to follow directions.
• Ability to write clear, accurate reports.
• Professional appearance and demeanor required.
• State Guard license required.

Responsibilities

• Patrol assigned areas or fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs and incident reports.
• Maintain awareness of surroundings at all times.
• Greet and assist customers, employees, and visitors professionally.

Skills

Customer service

Communication

Alertness

Reliability

Punctuality

Report writing

Professional appearance

State Guard license

Teamwork

Multitasking

Tools

CCTV

Alarms

Access control

Job description

Andy Frain Services is seeking a Retail Security Guard for the Short Pump Town Center in Richmond, VA. This full-time role, on the 2nd shift, focuses on patrols, access control, and incident reporting to maintain a safe retail environment.

Ideal candidates possess strong customer service, alertness, and communication skills, with a valid State Guard license and ability to write clear reports. Competitive hourly pay and comprehensive benefits are offered.