Retail Security & Loss Prevention Investigator

The TJX Companies, Inc.; Methuen (MA); Presencial; USD 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

EAP

Smoke free cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Descripción de la vacante

The TJX Companies, Inc. Marshalls stores in Methuen, MA are hiring for a Loss Prevention Associate. You will perform daily loss prevention tasks and safety program activities, while maintaining positive relationships with store management and fellow associates.

You will investigate shrink incidents, deter theft, and participate in investigations and surveillance as needed, ensuring evidence handling and policy adherence. Flexible scheduling and strong integrity are essential.

Formación

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsabilidades

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Conocimientos

Communication skills

Basic computer skills

Basic time management

Investigative skills

Analytical skills

Retail experience

Security experience

Descripción del empleo

The TJX Companies, Inc. Marshalls stores in Methuen, MA are hiring for a Loss Prevention Associate. You will perform daily loss prevention tasks and safety program activities, while maintaining positive relationships with store management and fellow associates.

You will investigate shrink incidents, deter theft, and participate in investigations and surveillance as needed, ensuring evidence handling and policy adherence. Flexible scheduling and strong integrity are essential.