Retail Security & Customer Safety Officer

Cedarparktexasedc; Cedar Park (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

NFM is seeking a Security Officer in Cedar Park, TX to provide an authoritative presence, protect people and property, and deter theft. You will greet customers, assist staff, monitor entrances, and respond to incidents while maintaining a safe shopping environment.

The role requires a High School Diploma or GED, a valid driver's license, and basic Microsoft Office knowledge. Training in response to resistance and first aid will be provided within 90 days.

Qualifications

• High School Diploma or GED preferred.
• Valid driver's license and acceptable driving record.
• Ability to engage customers professionally.
• Flexible to changing environments and situations.
• Stamina to stand for long periods.
• Knowledge of Microsoft Office applications.
• Complete NFM Response to Resistance and First Responder training within 90 days.
• Ability to obtain a non-commissioned security officer license within 30 days.
• Ability to work night, weekend and/or early morning hours as needed.
• Pre-employment screening includes drug test and background check.

Responsibilities

• Greet customers, visitors and vendors and assist them in locating staff.
• Assist customers with electric handicapped shopping carts and wheelchairs.
• Monitor and tag property brought into the stores.
• React to incidents such as shoplifting, medical emergencies and weather events.
• Patrol facilities and parking areas; direct traffic during events; enforce parking regulations.
• Assist customers with vehicle break-downs and cart retrieval from parking areas.
• Conduct preliminary investigations, audits and security surveys and document findings.

Skills

Customer engagement

Adaptability

Stamina

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

NFM is seeking a Security Officer in Cedar Park, TX to provide an authoritative presence, protect people and property, and deter theft. You will greet customers, assist staff, monitor entrances, and respond to incidents while maintaining a safe shopping environment.

The role requires a High School Diploma or GED, a valid driver's license, and basic Microsoft Office knowledge. Training in response to resistance and first aid will be provided within 90 days.