Retail Security Control Operator — Rotational Shifts

Tiffany & Co.; New York (NY); On-site; USD 34,000 - 47,000; Full time

Job summary

The Landmark store at Tiffany & Co. seeks a Security Control Operator to oversee the safety of employees and protect store assets from theft, negligence, or error.

You will monitor alarms, respond to events in real time, and coordinate with security leadership on investigations. Responsibilities include performing regular checks of security systems, providing customer service to staff and visitors, and maintaining logs and reports using computer-based tools.

Qualifications

• 3+ years of security experience.
• Experience in retail investigations.
• Excellent oral and written communication.
• Fluent English required.
• Proficient computer skills.
• Active listening skills.
• Ability to identify critical issues quickly and accurately.
• Attention to detail.
• Reliable transportation.

Responsibilities

• Monitor Landmark alerts, alarms and events impacting store facilities, and employees. Provide information and assistance in real time and notify security management.
• Ensure Landmark security equipment is operating by performing daily, weekly, monthly and quarterly checks; initiate service calls and document steps taken for failed equipment.
• Provide quality customer service to all employees and visitors who contact the Landmark Security Control Center.
• Understand and enforce all departmental and company policies; complete inter-department reports and logs accurately and in a timely manner using computer-based applications.
• Monitor building related security systems including CCTV, card access control, and alarm systems; respond to incidents as needed.
• Partner with Landmark Leadership on security investigations, providing detailed reviews of security matters and consistent monitoring of employee safety and standard operating procedures.

Skills

Security experience

Retail investigations

Oral & written communication

Fluent English

Proficient computer skills

Active listening

Identify critical issues

Attention to detail

Reliable transportation

Job description

The Landmark store at Tiffany & Co. seeks a Security Control Operator to oversee the safety of employees and protect store assets from theft, negligence, or error.

You will monitor alarms, respond to events in real time, and coordinate with security leadership on investigations. Responsibilities include performing regular checks of security systems, providing customer service to staff and visitors, and maintaining logs and reports using computer-based tools.