Security Officer - The Landmark

Tiffany & Co.; New York (NY); On-site; USD 31,037 - 41,989; Full time

Job summary

A renowned luxury retailer in New York is seeking a Security Officer to enhance customer experience and support store operations. Responsibilities include actively deterring theft and maintaining security protocols, while also facilitating exceptional service. Applicants need a high school diploma and must be authorized to work in the U.S. The role requires flexibility to work retail hours, ensuring a consistent and memorable Tiffany experience for every customer. Hourly pay ranges from $22.53 to $30.48, based on skills and experience.

Qualifications

• High School diploma or equivalent.
• Must be authorized to work in the U.S.
• Basic proficiency in computer skills.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Provide security support and drive sales.
• Partner with management to deter theft.
• Ensure adherence to security protocols.
• Assist in opening and closing store operations.
• Deliver exceptional customer experience.

Skills

Basic computer skills

Ability to work retail store hours

Experience in retail/security environment

Client experience behaviors

Education

High School Graduate

Job description

Job Description

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Security Officer, you will:

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.

Sales

• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.

Desired

• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

The hiring range for this position ranges from $22.53 - $30.48 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.