Retail Salesperson

Liza Shtromberg; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Liza Shtromberg in Los Angeles is seeking a passionate Retail Sales Associate for our Los Feliz boutique. You will be the face of our brand, guiding clients through the selection of our jewelry and delivering exceptional service.

The role requires solid jewelry retail experience, strong communication, and the ability to build lasting client relationships. Weekend availability and a polished, professional demeanor are essential in our luxury environment.

Qualifications

• Minimum 2 years of jewelry retail experience.
• Experience in high-end retail or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong sales and relationship-building focus.
• Proficient with Microsoft Office and Canva.
• Highly organized with attention to detail.
• Able to work weekends and flexible hours.

Responsibilities

• Drive sales of bridal and fine jewelry, meeting targets.
• Provide expert product knowledge and personalized recommendations.
• Build client relationships and manage client communications.
• Schedule and conduct client consultations and appointments.
• Maintain high levels of customer service at all times.
• Address client inquiries and resolve issues promptly.
• Create a welcoming shopping experience.
• Represent the brand with enthusiasm and professionalism.
• Participate in marketing and outreach to grow the client base.

Skills

Jewelry retail

Customer service

Sales negotiation

Communication

Canva

MS Office

Time management

Teamwork

Flexibility hours

Job description

For the past thirty years, we have been a leading independent jewelry brand, designing and crafting unique pieces right here in Los Angeles. We are known for our fun and innovative approach to jewelry, and we are deeply committed to providing our clients with an exceptional and personalized shopping experience.

About the Role

We are seeking a passionate and experienced Retail Sales Associate to join our team in our Los Feliz location. In this role, you will be the face of our brand, providing exceptional customer service and guiding clients through the selection of our beautiful jewelry.

Responsibilities:

• Drive sales of bridal and fine jewelry, meeting individual and team sales targets.
• Provide expert product knowledge and personalized recommendations to clients.
• Build strong client relationships and manage client communication effectively.
• Schedule and conduct client consultations and appointments.
• Customer Service:
• Ensure the highest level of customer service is maintained at all times.
• Address client inquiries and resolve any issues promptly and professionally.
• Create a welcoming and enjoyable shopping experience for all customers.
• Brand Advocacy:
• Represent the brand with enthusiasm and professionalism.
• Contribute to a positive and collaborative team environment.
• Participate in marketing and outreach activities to grow our client base.

Qualifications:

• Experience:
• Minimum 2 years of experience in jewelry retail.
• Experience in high-end retail or hospitality (or commensurate experience).
• Skills:
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a focus on building relationships.
• Ability to adapt to different client personalities and communication styles.
• Strong sales and negotiation skills.
• Proficiency in Microsoft Office Suite and Canva.
• Excellent organizational and time management skills.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Personal Attributes:
• Passion for jewelry and the luxury industry.
• Strong aesthetic sense and appreciation for unique design.
• Excellent communication and interpersonal skills.
• Positive, enthusiastic, and results-oriented attitude.
• Strong work ethic and a commitment to providing exceptional service.
• Ability to work flexible hours, including weekends.

Bonus Points:

• Technical knowledge of jewelry production and materials.
• Experience in luxury fashion, art, or design.
• Competitive salary based on experience and qualifications.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, 1 age, marital status, veteran status, or disability status.