Retail Sales & VIP Customer Experience Specialist

EssilorLuxottica; Miami Beach (FL); Hybrid; USD 31,000 - 41,000; Full time

Job summary

EssilorLuxottica is seeking a Sales Associate to deliver an exceptional shopping experience in our Miami Beach store. You will greet customers, promote products, and ensure brand standards while staying informed about current assortments.

Great communication and multitasking in a fast-paced environment are essential to drive loyalty and support VIP clients. Join a team that values customer service excellence, punctuality, and professional conduct.

Qualifications

• 1 year of sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while delivering an amazing customer experience.
• Self-motivated, team player.

Responsibilities

• Greet and serve customers while promoting a positive shopping experience.
• Inform merchandisers/managers on stocking needs and maintain visual standards.
• Provide high-touch service to VIP clientele to ensure retention.
• Stay up-to-date on product assortment and represent brand.
• Assist with opening/closing duties as needed.
• Adhere to professional regulations, internal rules and code of conduct.
• Attend and participate in occasional work meetings.
• Maintain shift punctuality and communicate issues to management.
• Serve as a brand ambassador through style and community connections.

Skills

Sales experience

Communication

Multitasking

Team player

Job description

EssilorLuxottica is seeking a Sales Associate to deliver an exceptional shopping experience in our Miami Beach store. You will greet customers, promote products, and ensure brand standards while staying informed about current assortments.

Great communication and multitasking in a fast-paced environment are essential to drive loyalty and support VIP clients. Join a team that values customer service excellence, punctuality, and professional conduct.