Retail Sales Technician Part Time

Asurion; Fairfield (CT); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Unlimited monthly bonuses

Paid training

Career development

Employee discounts

Job summary

Asurion's uBreakiFix store in Fairfield, OH is hiring a Part-Time Retail Sales Technician. You will welcome customers, explain the Serve, Solve, Sell™ approach, and help with device troubleshooting and basic repairs.

This role offers starting pay of $17.00/hour plus uncapped incentives, full training, and opportunities for growth, with weekends/holidays required.

Qualifications

• 1 year or more of experience in customer service or retail sales.
• Able to connect with customers and make them feel heard and valued.
• Basic knowledge of electronic devices (nice to have).
• Flexible to work part-time retail schedule, including weekends and holidays.
• Comfort juggling sales conversations, customer support, and hands-on tech work.

Responsibilities

• Be the welcoming face of our uBreakiFix store and deliver personalized customer experiences.
• Use communication skills to upsell Asurion products with Serve, Solve, Sell™.
• Learn device troubleshooting, diagnostics, and basic repairs as needed.
• Balance front-of-house with back-of-house tech tasks and inventory.
• Support a fast-paced retail environment as a collaborative team player.
• Multitask across customer service, sales, and technology.

Skills

Customer service

Retail sales

Communication

Tech troubleshooting

Job description

Part-Time Retail Sales Technician

Fairfield, OH

$17.00/hr + unlimited sales bonus potential

Part-Time Retail Sales Technician at uBreakiFix

– the job that introduces techies to the world of customer service. We’re hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know – this isn’t your average part-time retail or sales job. This is the job where your curiosity about gadgets and your ability to connect with people make a real impact, even with a flexible schedule.

At uBreakiFix, we create an environment where part-time work still comes with meaningful impact, learning opportunities, and a clear path forward if you want it.

What’s in it for you:

• Starting pay: $17.00 per hour + earn uncapped sales and repair incentives
  (Real-life, part-time employees earn on average $287/month in incentives)
• Benefits that take care of you: Including unlimited monthly bonuses for great sales, employee discounts, and ongoing training to grow your sales skills and confidence.
• Tech-out at a higher level: No formal repair experience? No problem. We provide high-quality paid training that’ll have you feeling like a tech wizard in no time
• Development: We offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What’s expected of you:

• Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences.
• Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services.
• Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
• Balance front-of-house customer interactions with back-of-house tech and inventory tasks.
• Support the fast-paced needs of a retail environment as a collaborative team player.
• Multitask confidently across customer service, sales, and technology.

To be successful at uBreakiFix, you’ll bring:

• Previous experience in customer service or retail sales – at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work part-time retail schedule, including weekends and holidays.
• Comfort juggling sales conversations, customer support, and hand‑on tech work.

Get to know us:

At Asurion, we’re all about making tech less scary and more useful. We started with cellphone insurance. Remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top‑notch supply chain, we’ve helped millions. Whether it’s setup, fixes, or replacements, we’ve got your tech covered.#INDSTORES