Retail Sales Technician (Electronic Repair)

Asurion; Spring (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Employee discounts

Sales incentives

Job summary

Asurion is hiring a Retail Sales Technician for the Spring store. You will welcome customers, demonstrate our Serve, Solve, Sell approach, and help customers choose solutions for their devices.

Training is provided; no heavy background in tech is required, but curiosity and people skills matter. Expect a base pay of $17/hour plus unlimited sales incentives and ongoing product support from a leader in tech protection.

Qualifications

• 1 year+ experience in customer service or retail sales.
• Ability to connect with customers and make them feel heard and valued.
• Basic knowledge of electronic devices (nice to have).
• Flexible to work retail store hours and multitask easily.

Responsibilities

• Welcome customers to the store and provide personalized, human-centric service.
• Use communication skills to enhance the customer experience and upsell products and services.
• Work toward achievable sales goals.
• Assist with diagnostics, troubleshooting and basic repairs as needed.

Skills

Customer service

Retail sales

Communication

Tech familiarity

Tools

Electronic devices

Job description

Retail Sales Technician Spring $17/hr + unlimited sales bonus potential

Retail Sales Technician at uBreakiFix - the job that introduces techies to the world of customer service. We're hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know - this isn't your average retail or sales job. This is the job where your knack for fidgeting with gadgets, and ability to connect with people take your career in tech to the next level.

What's in it for you

Starting Pay: $17 per hour + earn unlimited sales incentives. (Real-life - employees earn on average $531/month additional)

• A comprehensive benefits package including health insurance, retirement plans, and employee discounts.

No formal tech experience? No problem. We provide high-quality paid training that'll have you feeling like a tech wizard in no time At uBreakiFix, we offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What's expected of you

• You will be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
• Utilize your communication skills to enrich the customer experience while leveraging our Serve, Solve, Sell technique and upsell Asurions products & services.
• You'll be working towards achievable sales goals.
• Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
• Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
• Your multitasking abilities will help you navigate the intersection of retail, tech, and sales seamlessly.

To be successful at uBreakiFix, you'll bring

• Previous experience in customer service or retail sales - at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work retail store hours and the ability to multitask easily.

Get to know us

At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance-remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top-notch supply chain, we've helped millions. Whether it's setup, fixes, or replacements, we've got your tech covered. #INDSTORES

The Asurion Way

• Customer First: We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.
• One Team: We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.
• Divine Discontent: We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.
• Act with Integrity: We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.