Retail Sales Technician Part Time

Asurion; Appleton (WI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Unlimited bonuses

Employee discounts

Paid training

Career development

Job summary

Asurion is hiring a Part-Time Retail Sales Technician for the uBreakiFix store in Appleton, WI. You’ll welcome customers, explain features, and help with basic device troubleshooting and sales. This role blends people skills with tech know‑how in a flexible, part‑time schedule.

Starting pay is $17.00 per hour with uncapped sales incentives. Training is provided; no prior repair experience required. Join a growing team that values service and hands-on learning.

Qualifications

• At least 1 year in customer service or retail sales.
• Ability to connect with customers.
• Basic knowledge of electronic devices (nice to have).
• Part-time availability including weekends and holidays.

Responsibilities

• Be the welcoming face of our uBreakiFix store, delivering personalized, human‑centric customer experiences.
• Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services.
• Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
• Balance front‑of‑house customer interactions with back‑of‑house tech and inventory tasks.
• Support the fast‑paced needs of a retail environment as a collaborative team player.
• Multitask confidently across customer service, sales, and technology.

Skills

Customer service

Retail sales

Communication skills

Tech curiosity

Flexibility

Job description

Part-Time Retail Sales Technician Appleton, WI $17.00/hr + unlimited sales bonus potential Part-Time Retail Sales Technician at uBreakiFix – the job that introduces techies to the world of customer service. We’re hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. You should know – this isn’t your average part-time retail or sales job. This is the job where your curiosity about gadgets and your ability to connect with people make a real impact, even with a flexible schedule. At uBreakiFix, we create an environment where part-time work still comes with meaningful impact, learning opportunities, and a clear path forward if you want it.

Pay

• Starting pay: $17.00 per hour + earn uncapped sales and repair incentives (Real-life, part-time employees earn on average $287/month in incentives)

Benefits that take care of you

• Including unlimited monthly bonuses for great sales, employee discounts, and ongoing training to grow your sales skills and confidence.
• Tech-out at a higher level: No formal repair experience? No problem. We provide high-quality paid training that’ll have you feeling like a tech wizard in no time.
• Development: We offer resources, training, and opportunities to elevate your career and support your personal and professional goals.

What’s expected of you

• Be the welcoming face of our uBreakiFix store, delivering personalized, human‑centric customer experiences.
• Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services.
• Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
• Balance front‑of‑house customer interactions with back‑of‑house tech and inventory tasks.
• Support the fast‑paced needs of a retail environment as a collaborative team player.
• Multitask confidently across customer service, sales, and technology.

To be successful at uBreakiFix, you’ll bring

• Previous experience in customer service or retail sales – at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work part‑time retail schedule, including weekends and holidays.
• Comfort juggling sales conversations, customer support, and hand‑on tech work.

Get to know us: At Asurion, we're all about making tech less scary and more useful. We started with cellphone insurance. Remember when losing your phone was the worst? Now, we handle everything from tablets to video doorbells. With loads of experts and a top‑notch supply chain, we’ve helped millions. Whether it's setup, fixes, or replacements, we’ve got your tech covered. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself.

Here’s how we practice the Asurion Way: Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen. One Team We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services. Act with Integrity We take ownership and pride in the work we do. We build trust‑based relationships and do what’s right—even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.