Retail Sales Team Leader — Customer Service & Operations

GPM Investments; Byron Township (MI); On-site; USD 20,000 - 23,000; Full time

Job summary

GPM Investments in Michigan's Byron Township is hiring a friendly Sales Associate/Customer Service Team Leader to deliver 100% customer satisfaction at the Next Door Store.

You will greet customers, ring sales on the electronic cash register, handle money and refunds, assist with cash drawer duties, stock shelves, check IDs for restricted sales, and keep the store clean and organized. This full-time role requires 18+, basic math skills, and the ability to lift up to 50 lbs.

Qualifications

• Must be 18 years of age or older.
• Able to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greets customers in a friendly manner as they enter the store and provides fast, courteous service.
• Rings customer sales using an electronic cash register and handles money, change, refunds, and exchanges.
• Assists with opening/closing cash drawer and shift money management.
• Processes money orders, credit card purchases, checks, and lottery sales.
• Checks IDs for restricted sales and maintains stock on food service supplies.
• Keeps all areas clean and sanitized and ensures shelves are stocked and properly priced.
• Monitors store operations and supports training and feedback to management.

Skills

Customer service

Cash handling

Communication

English literacy

Tools

Cash register

Job description

GPM Investments in Michigan's Byron Township is hiring a friendly Sales Associate/Customer Service Team Leader to deliver 100% customer satisfaction at the Next Door Store.

You will greet customers, ring sales on the electronic cash register, handle money and refunds, assist with cash drawer duties, stock shelves, check IDs for restricted sales, and keep the store clean and organized. This full-time role requires 18+, basic math skills, and the ability to lift up to 50 lbs.