Sales Associate Team Leader

GPM Investments; Byron Township (MI); On-site; USD 20,000 - 23,000; Full time

Job summary

GPM Investments in Michigan's Byron Township is hiring a friendly Sales Associate/Customer Service Team Leader to deliver 100% customer satisfaction at the Next Door Store.

You will greet customers, ring sales on the electronic cash register, handle money and refunds, assist with cash drawer duties, stock shelves, check IDs for restricted sales, and keep the store clean and organized. This full-time role requires 18+, basic math skills, and the ability to lift up to 50 lbs.

Qualifications

• Must be 18 years of age or older.
• Able to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greets customers in a friendly manner as they enter the store and provides fast, courteous service.
• Rings customer sales using an electronic cash register and handles money, change, refunds, and exchanges.
• Assists with opening/closing cash drawer and shift money management.
• Processes money orders, credit card purchases, checks, and lottery sales.
• Checks IDs for restricted sales and maintains stock on food service supplies.
• Keeps all areas clean and sanitized and ensures shelves are stocked and properly priced.
• Monitors store operations and supports training and feedback to management.

Skills

Customer service

Cash handling

Communication

English literacy

Tools

Cash register

Job description

Location

• Location : Address
• 781 68th St SE
• Location : Location
• US-MI-Cutlerville
• Brand
• Next Door Store
• Min
• USD $14.73/Hr.
• Max
• USD $16.73/Hr.
• Position Type
• Full-Time
• Shift
• Open Availability

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned

Qualifications

• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace