Retail Sales Team Leader — Coaching & Guest Experience

American Eagle Outfitters, Inc.; Walnut Creek (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

40% off AE & Aerie products year-round

Store contests with prizes

Career advancement opportunities

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Associate Selling Team Leader to drive sales, lead store operations, and coach a high-performing team to deliver an unforgettable guest experience.

As the Store Team Leader's go-to, you will develop short and long-term business plans, manage training, and ensure brand standards are consistently met. You will lead by example on the sales floor and in the fitting room, motivating staff, analyzing daily trends, and ensuring a best-in-class

Qualifications

• Leads sales initiatives and drives store performance.
• Models and coaches a high-performing selling team.
• Delivers exceptional guest experiences and upholds brand standards.

Responsibilities

• Drive sales as Leader on Duty, optimize fitting room and salesfloor productivity.
• Mentor and motivate the team, enforce customer service standards and performance reviews.
• Recruit and train strong talent to meet staffing needs and service goals.
• Provide real-time coaching, conduct development plans and celebrate wins to boost engagement.
• Maintain daily store operations and visual standards across zones, ensuring guest readiness.

Skills

Sales leadership

Team development

Coaching & training

Guest experience

Store analytics

Tools

Excel

Job description

American Eagle Outfitters, Inc. is seeking a full-time Associate Selling Team Leader to drive sales, lead store operations, and coach a high-performing team to deliver an unforgettable guest experience.

As the Store Team Leader's go-to, you will develop short and long-term business plans, manage training, and ensure brand standards are consistently met. You will lead by example on the sales floor and in the fitting room, motivating staff, analyzing daily trends, and ensuring a best-in-class